Privacy Policy

This Privacy Policy explains how The Oati Worldwide Limited (“Oati”, “we”, “us”, or “our”) collects, uses and protects information when you visit www.theoati.com or contact us through our website.

We are committed to protecting your privacy and handling personal information responsibly and transparently.

The Oati Worldwide Limited is a United Kingdom technology company focused on operational and revenue integrity solutions for healthcare organisations.

Company Number: 17221262
Registered in: England and Wales
Website: www.theoati.com
Contact Email: [email protected]

For personal information collected through this website, The Oati Worldwide Limited is the controller.

When you visit our website or contact us, we may collect:

• Name
• Company or organisation name
• Job role or title
• Email address
• Telephone number
• Information submitted through contact or waiting-list forms
• IP address
• Browser and device information
• Website security, preference and basic usage information

We only collect information that is reasonably necessary for business, communication, website functionality and website security purposes.

We may use information collected through our website to:

• Respond to enquiries
• Communicate with prospective customers, partners or practices
• Manage waiting-list or review requests
• Improve our website and services
• Maintain website security and performance
• Understand basic website usage where permitted
• Comply with legal or regulatory obligations

We do not sell personal information to third parties.

Our lawful bases for using personal information may include:

• Consent, where you choose to submit information or accept optional cookies
• Legitimate interests, such as responding to enquiries, operating our website, protecting website security and developing our services
• Legal obligation, where we must keep or disclose information to comply with applicable law

This website is a marketing and informational website only.

This website does not collect, store or process identifiable patient information.

You should not submit patient-identifiable information, clinical records or special category health data through this website.

Our wider technology solutions are designed using privacy-by-design principles, including local processing, data minimisation and minimising the transfer of sensitive information wherever possible. Any use of Oati products or services beyond this website may be subject to separate agreements and data protection terms.

Our website may use cookies and similar technologies to:

• Maintain website functionality
• Protect website security
• Remember user preferences where applicable
• Understand basic website performance and usage where permitted

We do not currently use cookies for behavioural advertising, third-party ad tracking, cross-site profiling or targeted marketing.

Where required by law, consent will be requested before non-essential cookies are used.

Further information is provided in our Cookie Policy.

We may use trusted third-party providers to support website hosting, infrastructure, security, communications or other website operations.

These providers may process limited information on our behalf and are expected to maintain appropriate confidentiality and security standards.

Where we link to third-party websites or services, those third parties are responsible for their own privacy practices.

We take reasonable technical and organisational measures to help protect information submitted through our website against unauthorised access, misuse or disclosure.

No website, email or internet transmission can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for legitimate business, legal or operational purposes.

In practice, this may include:

• Enquiry and waiting-list information for as long as needed to respond and manage follow-up communications
• Security and technical records for a limited period needed to protect and operate the website
• Records we are required to keep for legal, regulatory or business administration reasons

Under applicable UK data protection laws, you may have rights including:

• Access to your personal information
• Correction of inaccurate information
• Requesting deletion of information
• Restricting or objecting to processing
• Withdrawal of consent where applicable
• Data portability where applicable

Requests can be submitted to [email protected].

Our website may contain links to third-party websites. We are not responsible for the content, security or privacy practices of external websites.

We may update this Privacy Policy from time to time to reflect legal, operational or business changes.

Any updates will be published on this page with a revised last-updated date.

For any privacy-related enquiries, please contact:

The Oati Worldwide Limited
Company Number: 17221262
Website: www.theoati.com
Email: [email protected]

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk/